All businesses need Unified Communications (UC) to survive and prosper in today’s competitive landscape. However, do all businesses need all services that are offered by UC? If not, how much UC does a business need, and where should a business acquire UC?
Answer: Call SkyVise for a full analysis of your business requirements for UC, and SkyVise will match your requirements to the best solution provider for the best price!
Here is Wikipedia’s definition of UC:
Unified communications (UC) is … the integration of real-time enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
With unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that includes:
- Call control and multimodal communications
- Presence
- Instant messaging
- Unified messaging
- Speech access and personal assistant
- Conferencing (audio, Web and video)
- Collaboration tools
- Mobility
- Business process integration (BPI)
- Software to enable business process integration
Source: Wikipedia
